Refund, Return & Cancellation Policy

At MissBliss Perfumes, your satisfaction is our essence. We ensure that each order is handled with care and precision, but in rare cases where things don’t go as planned, we’re here to help — within defined boundaries. Please review our policy carefully.


No Refunds or Returns – Replacements Only in Specific Cases

We do not offer refunds or returns on any orders except in the following circumstances:

Eligible for Replacement Only:

  1. Incorrect, Damaged, Leaked, or Missing Items
    If you receive an order that is incorrect, damaged, leaked, or missing items, you may request a replacement, provided that:

    • The replacement request is initiated within 48 hours of delivery, and

    • A complete unboxing video is submitted (video must begin before opening the sealed package and clearly show the issue).

  2. No Refunds Will Be Provided
    As per our policy, only replacements will be offered in eligible cases. Refunds are not applicable.


Order Cancellation

You may request to cancel your order under the following conditions:

  • Within 24 Hours of Placing the Order or

  • Before the Order Has Been Dispatched/Shipped

Once the order has been dispatched or shipped, it cannot be cancelled under any circumstances.

To request a cancellation, kindly reach out to us at:
info@missblissperfumes.com


Your Unboxing Journey

We encourage you to document your unboxing experience and share it with us. This not only helps us verify any issues but also celebrates your refined choices and our commitment to excellence.

A clear unboxing video ensures a smooth resolution should anything go wrong and also helps us maintain high-quality service for all MissBliss customers.


MissBliss Perfumes is devoted to providing a seamless and elegant shopping experience. Thank you for being part of our fragrance journey — where every bottle is a whisper of bliss.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.​

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: info@missblissperfumes.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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